Privacy Policy

At Felixspin Casino, we are committed to protecting your personal data and ensuring that you have complete control over how it is used. This Privacy Policy explains what information we collect about you, how we use it, and the steps we take to safeguard your privacy.

What Information Do We Collect?

We collect two types of information: personally identifiable information (PII) and non-personally identifiable information (NPII).

Personally Identifiable Information:

• Contact details: name, email address, phone number
• Account information: login credentials, account balance
• Transactional data: payment history, withdrawal/ deposit records

Non-Personally Identifiable Information:

• Device information: browser type, device ID, operating system
• Usage data: game play history, search queries
• IP addresses and location data

How Do We Use Your Information?

We use your PII to provide services and benefits that you have requested. This includes:

• Creating and managing your account
• Processing transactions (deposits/withdrawals)
• Providing customer support and assistance
• Sending marketing communications and promotional offers

Your NPII is used for the following purposes:

• Analyzing usage patterns and game play behavior
• Improving our services and user experience
• Personalizing content and recommendations

How Do We Protect Your Information?

We take several measures to ensure that your information remains confidential and secure. These include:

• Implementing robust security protocols (SSL encryption)
• Encrypting sensitive data (payment details, login credentials)
• Regularly updating our systems to prevent vulnerabilities
• Conducting thorough background checks on employees and third-party vendors

Do We Share Your Information?

We may share your information with:

• Authorized service providers (e.g., payment processors, game developers)
• Law enforcement agencies in cases of suspected fraud or illegal activity
• Other parties as required by law (e.g., tax authorities)

Your Rights and Controls

You have the right to:

• Access and review your personal data
• Request corrections or deletions of your PII
• Withdraw consent for specific uses of your information

To exercise these rights, please contact our support team.

Changes to Our Policy

We may update this policy at any time. Changes will be posted on our website and communicated through email notifications (if applicable).